Contact Us
We’re Here to Help You Find Comfort
Have a question about our sofas, need help with your order, or just want to say hello?
Our team at Couchers is ready to assist you.
Fill out the form or reach us directly — we’d love to hear from you!
Contact Info
Address
Alexander House, Manchester Street, Oldham, OL8 1UF, United Kingdom
Email Us
info@couchers.com
Call Us
+1 (647) 499-0792
Let's Make Your Home More Comfortable
At Couchers, we believe communication should be as easy and welcoming as the sofas we craft.
Whether you have a question about a product, need help with your order, or simply want advice on picking the perfect sofa, we’re here for you.
Reach out today — and let’s create comfort, together.
Frequently Asked Questions
How do I place an order with Couchers?
You can order directly through our website — just select your sofa, customize if available, and checkout easily.
Where do you deliver?
We deliver across the United Kingdom. For specific locations or international orders, contact us for details.
How long will it take to receive my sofa?
Delivery typically takes 7–14 working days. Customized sofas may require additional time, which we’ll confirm during your order.
Do you offer custom-sized sofas?
Yes! We offer customization on selected collections. Contact our team to discuss sizing and fabric options.
Can I visit your factory or showroom?
Yes, you're welcome to visit our factory in Oldham. Please schedule an appointment with our team in advance.
What is your return policy?
If you’re not fully satisfied, we accept returns within 14 days of delivery. Terms and conditions apply.
